Albany Online Learning Support 
(This request will be sent directly to your College's helpdesk/Point of Contact)

Run the Blackboard Browser Checker 
(link will open in another window) to find your  browser information needed below)

Choose One
Enter your first name
Enter Your Last Name
Enter your Bb Login
Enter your College Email
Enter an alternate email for contact purposes only
Enter your computer/device information
Run the Blackboard Browser Checker above (link will open in another window) to find your browser information needed)
Enter the course name(s) where you are having issues
Enter the CRN(s) where you are having problems
Please be as detailed as possible with the issue you are experiencing
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Enter the code shown above in the box below.