FAQs

 

I cannot view/access a SoftChalk lesson in Blackboard.

 

I'm having trouble using OKTA

 

My instructor can't see an assignment or test that I submitted.

 

I don't know my username or password.

 

I can't see or open content in Blackboard or upload assignments.

 

My Blackboard course is empty or I am unsure how to start my course.

 

I don't see my course in Blackboard.

 

I don't know how to clear my browser's cache.

 

I receive an error when I click the Blackboard bookmark in OKTA.