Home

Student Orientation and Equal Opportunity Resources

All students should complete the online New Student Orientation to learn about Coastal Pines Technical College.

Resources from the Student Navigator at Coastal Pines Technical College can be found on our website. Stingray Success LibGuides can help you to locate services that are available to students.

Behavioral Intervention Team, Complaint Process, ADA, and Title IX (Equal Opportunity)

Individuals may submit a report about a person of concern in a few different ways through our CPTC Behavioral Intervention Team. The student handbook and the BIT page of our website have the information detailing processes for specific types of complaints or concerns. The contact information for our counseling and special services director is below and can be found on our website under services.

Title IX, ADA & Section 504 Coordinators:

Katie Rutland, Counseling & Special Services Director, Room 1159, 1777 West Cherry St Jesup, GA 31545, (912) 427-1527 krutland@coastalpines.edu

Title IX, EEO & AA Coordinators:

Katrina Howard, Human Resources Director, CPTC, 1777 West Cherry St, Jesup, Georgia 31545, 912.427.5876, khoward@coastalpines.edu

Emily Harris, Human Resources Coordinator, CPTC, 1701 Carswell Ave, Waycross, Georgia 31503, 912.287.4098, eharris@coastalpines.edu

Sexual Assault Prevention
Students receive information each semester on how to complete sexual assault prevention training.

Formal Complaint Process

Any complaints pertaining to a Coastal Pines Technical College online course or program should be filed with Coastal Pines Technical College in accordance with the process outlined in our Student Handbook with the Grievance Form available online.

Complaints needing further investigation beyond the college level may be submitted to TCSG using the Program Integrity Complaint Form. Before submitting to TCSG, students need to ensure they have followed the institution’s process.

Out-of-state online students may make an appeal after following the complaint/grievance process. A student may appeal to the  Georgia Nonpublic Postsecondary Education Commission (GNPEC) if the institution’s and TCSG’s resolution is not satisfactory; however, please note that the Commission will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution. GNPEC does not resolve complaints about student grades and student conduct violations. These complaints fall under the jurisdiction of institutional policy.

Library Services

Coastal Pines Technical College Library & GALILEO

CPTC Online Library Catalog

Access the library’s print and electronic resources to conduct successful research.

LibGuides

LibGuides are valuable research tools featuring resources for specific classes or on general topics. They include links to websites, books and resources available through GALILEO.

Access GALILEO
GALILEO stands for GeorgiA LIbrary LEarning Online, an initiative of the Board of Regents of the University System of Georgia. A World Wide Web-based virtual library, GALILEO provides access to multiple information resources, including secured access to licensed products.

Ask a Librarian - online form for library questions and research assistance.

Virtual Library Services

Access Coastal Pines Technical College Library in Blackboard by clicking on Virtual Library Services under My Organizations.
Find helpful videos, links to LibGuides, and more to help you in your coursework.
Live Chat with a librarian without ever leaving Blackboard.

Copyright Statement for CPTC Online Classrooms

CPTC online course websites may contain materials protected by copyright under Title 17 of the United States Code. Such material is used for educational purposes in accordance with copyright law, Fair Use exemptions, and/or permission given by owners of the original material. You may download a copy of these materials for non-commercial, personal, or educational purposes only. Beyond this use, no material from the course website may be copied, reproduced, re-published, uploaded, posted, transmitted, or distributed in any way without the permission of the original copyright holder. The instructor assumes no responsibility for individuals who improperly use copyrighted material placed on the website.
For more information about copyright and Fair Use, see the Coastal Pines Technical College Copyright LibGuide.

Librarian Live Chat

Did you know you can text with a Librarian anytime, 24/7?

Text 912-600-CPTC (2782) or use the Live Chat tool below (also found in Virtual Library Services once logged into Blackboard) for all your information needs!

Chat loading...

Distance Education

CPTC offers many online programs accessed through our local Blackboard site.

Students can also choose to take online courses as a transient student within the Technical College System of Georgia (TCSG). Upon completion of transient courses with another TCSG institution, the student will earn credit and have the grade sent back to the home college.

Beginning in 2021, TCSG institutions like CPTC began offering an additional option for online courses through a cooperative academic arrangement. Online courses offered through eCampus allow students access to program courses that would not otherwise be available at their home technical college. Upon completion of the eCampus course, the student will earn credit at their home college utilizing faculty from other TCSG colleges. Courses offered through eCampus will be accessed at a different site from our local Blackboard site.

Support Resources and Student Handbook (For Add/Drop, No Show, and Withdrawal Policies)

The Student Handbook will have detailed information for students on the Drop/Add, No-Show, and Withdrawal Policies.

Most support resources can be found by using our Coastal Pines Technical College Website: www.coastalpines.edu

There are handy dropdown menus like the MyCPTC dropdown on our website that have many of the commonly used links for students. Students can click the link to apply for scholarships and get important information from our website.

If you are looking for our Bookstore, our friendly staff are here to help. Please remember to bring a copy of your student schedule from Banner when purchasing textbooks and supplies.

Technical Support

For Blackboard Technical Support, please submit a Helpdesk Request Form.

Technical support resources can be found under MyCPTC, in our Blackboard LibGuide, and in our Tech Help LibGuide.

The compatible web browsers for Blackboard are Safari, Mozilla Firefox, and Google Chrome.

To easily clear cookies and cache in Google Chrome: The Clear Browsing Data window will appear when you use the keyboard shortcut Ctrl+Shift+Delete while in Google Chrome. Change the Time Range to All Time or Beginning of Time.

If you are looking for our Bookstore, our friendly staff are here to help. Please remember to bring a copy of your student schedule from Banner when purchasing textbooks and supplies.

Password Troubleshooting

The default original password with your date of birth CptcMMDDYY should be changed when you gain access for security purposes. Your student password expires periodically based on a schedule set by the CPTC IT Department with notices sent to school email.

Please Note that the Self-service option will only be usable if a student has logged into their CPTC email through Okta single sign onpreviously and set up multi factor identification information. When logging in to Office 365 for the first time, students are prompted to provide two forms of verification. such as a text, phone, or the Microsoft Authenticator app.

Password Reset Options- also see MyCPTC Student email & Logon guidance.

1. Use the Okta Self Service Password Reset. This only works if you have set up your Office 365 email account authentication before you need a reset.

2. Reset within student email account settings or on a CPTC campus computer by using CTRL+ALT+DEL keyboard shortcut to access the change password feature.

3. Submit a Helpdesk Request Form directly from the Blackboard Login page to contact our Distance Education department. Expect at least a 24-hour wait.

4. Reset in person at a CPTC library during library hours. Current photo ID is required. No exceptions.

5. Contact Student Affairs at any CPTC campus during office hours. Students who need their accounts reset at any location should contact Student Affairs.

If you still need help- You may have a faculty or staff member submit a ticket on your behalf to contact CPTC's IT department. An IT ticket can be submitted on a student’s behalf if a recovery phone number for O365 needs to be cleared or if the user account needs to be checked. Expect at least a 24-hour wait and to be asked to provide details. If changes to address, name, or other “directory” information is needed, students can contact a member of Admissions to have their information changed in Banner. If you do not change your password before it expires, you will be locked out of all systems until a staff member unlocks your account.

Password Minimums- The new password you create must be 8 characters long. It must contain all of these characteristics:

- a capital letter

- a lowercase letter

- a number

- a special character (such as @, #, $, %, or !).

- You may not use a previous password or parts of your name.

For Fully Online Courses, please see our Respondus LibGuide or our Respondus Quick Start Guide

Blackboard Helpdesk Request Form

Student Orientation and Equal Opportunity Resources

Library Services

Distance Education

Additional Resources