Before submitting a helpdesk ticket, try this:

  1. Clear your browser’s history.
  2. Close all browser windows.
  3. Re-open your internet browser.
    1. If this does not correct your login problem, please complete the information below and submit the request.

You will also want to run the Blackboard Browser Checker to make sure your Internet browser settings will work with all course functions within Blackboard.

Choose your local college from the list
Choose One
Enter your First Name
Enter your last name
Enter your Student ID
Enter your college email
Enter an alternate email for contact purposes
Please enter your best contact phone number
Enter your computer/device information
Run the Blackboard Browser Checker above (link will open in another window) to find your browser information needed)
Enter the course name(s) where you are having issues
Enter the CRN(s) where you are having problems
Please be as detailed as possible with the issue you are experiencing
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Enter the code shown above in the box below.